Frequently Asked Questions

Curious about cannabis? Interested in getting your medical marijuana card? We’re here to help! If your question is not answered here, please drop us an email at info@centralavecare.org or give us a call at 978-272-2273.

General FAQs

Adult-use cannabis retailers serve anyone over the age of 21. To shop for medical marijuana in Massachusetts, you are required to have an active medical marijuana card from the Cannabis Control Commission.

Please visit the “Join our Team” page for current open positions.

Central Ave Compassionate Care is a non-profit organization established to serve medical marijuana patients registered with the Cannabis Control Commission who are suffering from a debilitating qualifying condition. Central Ave, located at 31 Central Avenue in Ayer, Massachusetts, is a Registered Marijuana Dispensary for the production and dispensing of cannabis for medical use. Products will be dispensed to only qualified, registered patients or their registered caregivers, as permitted under state law.

Visiting Central Ave. FAQs

We are currently able to accept cash and debit cards. Debit cards are processed through our cashless ATM system and are subject to a $3.50 convenience charge with a limit of $500 per day.

When you arrive, simply walk up to the front door and hold your Patient ID Card (or temporary Patient ID) up to the security camera located to the right of the front door. We will unlock the front door and you can enter the vestibule. Next, you’ll be greeted by a friendly team member. They will need to see your Patient ID card as well as a second form of ID. Once your patient registration has been confirmed as active, you will be allowed into the dispensary. New patients are required to fill out some brief paperwork. If you’d like to prepare this paperwork in advance of your visit, please download it here.  Once you enter our dispensary retail floor, you will be greeted by our knowledgeable dispensary team. Feel free to relax with a menu, or take a look at our flower and accessory displays. Need some professional guidance on anything cannabis related? Consultations are available upon request, just simply ask one of our Dispensary Agents during your visit. These can typically last about 15 min, but we are available anytime as needed. A Dispensary Agent will come to you to take your order and answer any questions that you may have. After you place your order, hang tight, our team in the back will prepare your order, and we will call you up to the counter once your order is ready.

Please bring your patient ID card or temporary patient ID, and a second form of ID.

We are open Monday-Saturday from 10 am - 7 pm
Closed on Sundays

Yes, we do! For more information, please visit our menu.

Yes! We are open for walk-ins Monday-Saturday, 10 am - 7 pm.
Closed on Sunday

No, appointments are not required to visit Central Ave.

Central Ave is only open to registered medical marijuana patients or their caregivers who are registered with the Cannabis Control Commission. It is not open to the general public.

Becoming a Patient FAQs

No, medical marijuana is not covered by insurance at this time.

Unfortunately we are unable to accept out of state medical marijuana cards at this time.

We encourage any patient with questions regarding strain selection, dosage, administration or anything else cannabis related to schedule a consultation with us. Our staff is here to help you feel educated and empowered when making your selections. Please call us at 978-772-2273 to schedule a consultation.

There are so many benefits to becoming a registered medical marijuana patient!

  • There is no tax on medical marijuana purchases for registered patients. (Adult-use or recreational purchases are charged a 20% Marijuana Retail Tax.) 
  • Registered patients have access to sales, specials and promotions. (Recreational shops are not permitted to run specials, sales, promotions or discounts of any kind.) 
  • Registered patients can purchase up to a 60-day supply of cannabis. (Recreational purchases are limited to 1 oz per day.)
  • Registered patients have access to edibles with higher dosage limits.

A personal caregiver is a registered individual that can perform the following duties: transport a patient to and from a Medical Marijuana Treatment Center (MTC), obtain and transport marijuana from an MTC on behalf of a patient, cultivate marijuana on behalf of a patient who has obtained a hardship cultivation registration, prepare marijuana for consumption by a patient, and administer marijuana to a patient.

Registered patients have the option of designating up to two personal caregivers to assist with the medical use of cannabis. In order to designate a personal caregiver, patients must log into the MMJ Online System and under the “My Caregivers” section, generate a Personal Identification Number (PIN) for potential caregiver(s). For step by step instructions on how to select a personal caregiver with the Cannabis Control Commission, please click here.

Qualifying conditions include: Cancer, Glaucoma, HIV/AIDS, Hepatitis C, Lou Gehrig’s disease (ALS), Crohn’s disease, Parkinson’s disease, Multiple sclerosis (MS), and other debilitating conditions as determined in writing by a certified physician.

To qualify as a patient you must obtain a certification from a qualifying licensed physician. A qualifying physician is a Massachusetts licensed physician (Medical Doctor or Doctor of Osteopathy) registered with the Cannabis Control Commission who certifies that in their professional opinion, the potential benefits of medical use of cannabis would likely outweigh any health risks that may be associated. If you are having difficulty locating a physician you can search the internet for “MA Medical Marijuana Doctors” to find a qualified licensed physician with the Cannabis Control Commission. The qualifying physician will evaluate you to determine if you are qualified for the medical use of marijuana program. If you are qualified, your physician will issue you a certification through the Cannabis Control Commission MMJ Online System. Once your physician has issued you a certification, you will receive your initial access temporary ID, they will give you instructions on how to register through the MMJ Online System and a Personal Identification Number (PIN). This PIN is required for you to register in the MMJ Online System.